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Q: Could
you provide a summary of overall treatment?
A: Clients of New
Seasons' residential treatment
centers are guided through the following treatment
stages:
1. Identification of problems
and concerns
2. Individual addiction treatment planning
3. Individual/group participation
in therapeutic and educational discussions
and activities
(curriculum
is tailored to the client’s treatment)
4. Family therapy and
education
5. Support system development
6. Discharge/Aftercare
planning
7. Alumni support
Other psychological disorder and dependency
treatment programs and services are available
to clients of our residential, and transitional
living programs, including:
Psychiatric assessment and treatment
Brain mapping and neurocognitive rehabilitation
Q: What
is a day at New Seasons like?
A: Our programs
are customized for each individual, based
on your needs and our initial assessment,
but the following describes a typical
day at New Seasons: The day begins with
a fresh, nutritious breakfast. You then
depart the residential treatment center
(home) and head to the outpatient treatment
center (work), where the bulk of mental
illness, drug or alcohol rehab treatment
occurs. A break is taken midday for lunch
back at the residential treatment center.
Towards the end of your working day, you’ll enjoy
recreational activities and free time before
dinner. After dinner, you may attend offsite
12 Step meetings. Prior
to bedtime, you will come together with
other residents for a review of the day
and journaling time.
Q: How
does New Seasons differ from other treatment
programs?
A: New Seasons
offers on-site alcohol and drug detox,
which sets us apart from many other drug
and alcohol rehab and treatment programs.
In addition, as you move through each level
of the treatment program, the same treatment
team will follow your case. This provides
unrivalled continuity of care and avoids
interruption of the therapeutic process.
New Seasons also offers a comprehensive
physical, psychological, and spiritual
approach to treatment, alongside the 12
step model. Neurocognitive rehab
is also offered as a treatment modality
to study the brain’s cognitive
ability and suitability for retraining.
Q:
What is the length of stay?
A: Though drug
and alcohol detox treatment of less than
30 days is available, both residential
treatment center programs require a minimum
30 day stay. A more optimal 45 to 90 days
is recommended should you require detoxification.
You may extend your stay by moving into
an adjacent transitional living cottage
in order to practice your new skills with
a lower level of supervision before returning
to the community. The advantage of this
transitional model is that, should you
experience difficulty in the semi-independent
living environment, you can immediately
return to the 24-hour residential program.
Continuity of care is paramount. The same
addiction treatment team will follow you
throughout all stages of treatment. Each
case is assessed individually, but we often
recommend that you remain within our continuum
of care for 90 days or more.
Q: Can
I be treated for detox only?
A: Yes. New Seasons
offers a package of services for individuals
who wish to receive alcohol or drug detox
services only. For the best chance of recovery,
however, it is recommend that the individual
remain in a sober, supportive addiction
treatment setting long after the physical
symptoms of withdrawal have subsided.
Q: How
individualized is the program?
A: You will undergo
intensive assessments on admission to
identify three or four key alcohol/drug
rehab treatment goals. Based on your needs,
an individualized timetable will be designed
to ensure attendance at relevant groups
and a match to suitable therapists.
Q: What
kinds of recreational activities do you
provide?
A: New Seasons
has a full time Recreation Therapist on
staff. Two hours of social and recreational activities
are scheduled daily, which might include
some or all of the following:
1. Arts & crafts groups
2. Social activities
3. Cultural, educational,
and entertainment outings
4. Exercise and sports
5. Beach walks, mountain
hikes, surfing
6. Yoga
7. Table and board games
Q: What
transitional or aftercare programs do
you offer?
A: Upon completion
of the residential treatment center program,
there are even transitional homes on-site
where you may live and continue to attend
our services. On a case by case
basis, staff may be made available to escort
you home upon discharge. This allows for
continuity of care and a detailed handover
to referrers, and helps link you in with
the local addiction recovery community.
Neurofeedback equipment is available for
you to purchase and take home should it
be recommended.
Q: What
type of staff do you have?
A: New Seasons'
team consists of direct care personnel such
as therapists, counselors, and techs,
as well as food service, environmental service,
and administrative support personnel. All counselors and case
managers are experienced and either certified
or en route to certification. Additionally,
we contract with an array of professionals
who provide psychiatric care,
specialty therapies and nutritional counseling.
Q: Will
I be meeting with a psychiatrist?
A: All clients are given the opportunity to be assessed and treated by a psychiatrist.
Q: How
does New Seasons address spirituality?
A: New Seasons
is not a faith-based alcohol/drug rehab
program; however, spiritual guidance is
offered, and you are encouraged to explore
what is right for you. If you should request
it, New Seasons will facilitate attendance
at local religious services and spiritual
meetings.
Q: How
do you deal with vegetarians, individual
food preferences, food allergies and other
food issues?
A: Your food preferences
and life choices are respected at New
Seasons. Our food service team and registered
dietitian work closely together to ensure
that you are offered a variety of options
to suit your tastes and lifestyles. Upon
admission into our transitional or residential
treatment center, we assess your dietary
needs, food allergies and preferences.
Our food service
team is specially trained to ensure that
the taste and presentation of modified
diets equals that of our regular menu.
Q: How
will my family and/or significant others
be involved?
A: In each of New
Seasons' programs, family participation
is strongly encouraged. New
Seasons' family and couples programming includes
educational and social opportunities as well
as therapy in individual and multi-family
settings. With the clients' permission, families
and significant others are encouraged to
take an active role in mental illness or
addiction treatment and discharge planning
in order to provide continuity of support
and improved chance of success following
treatment.
Q: Are
there visitation hours?
A: Visitors are
welcome on weekends and outside of program
hours. Requests outside of this will be
reviewed by case managers.
Q: How
can I stay in touch with the outside world?
A: During your
time at our residential treatment center,
you will have access to business equipment,
including computer terminals, fax
machines and telephones. You will also
be issued an email address if required,
so you can email friends and family as
needed. In addition, your family will be
encouraged to participate in family groups
and activities. Day and overnight passes
will be approved on a case by case basis.
Q: Does the
program offer a continuum of care where
one may transition to lesser or greater
levels of care if needed?
A: New Seasons’
residential and transitional living programs afford you the opportunity to
seamlessly transfer among alcohol/drug
addiction treatment settings based on your
current needs and functioning ability.
Typically, you will enter at the highest
level of supervision and step down as you
progress through the program; however you
may return to the 24-hour care setting
with no disruption in treatment should
you need to. You will retain the same multidisciplinary
team at each level of care, ensuring a
continuity of services.
Q: What
is your success rate?
A: "Success" is
difficult to measure in regards to long
term outcome. New Seasons uses proven techniques
and our approach to treatment utilizes
the most current research on dual diagnosis,
addiction treatment, psychological disorder
recovery, and much more. Our diverse staff
is experienced and trained in many aspects
of psychological disorders, drug/alcohol
addiction, and eating disorder treatment,
providing a comprehensive path to successful
recovery. Ultimately, success depends on
the client’s motivation for and active
participation in initial and ongoing treatment.
Q: Can
I have my own room?
A: Yes. Each of
New Seasons’ residential treatment
centers provides the opportunity for private
rooms, many
of which also have private outdoor patios.
Among the rooms’ furnishings
are queen size beds, comfortable linens
and a cozy reading chair. Lockable storage
is provided so you can secure your personal
possessions.
Q: What
is the average age of your clients?
A: Clients have
ranged in age from 18 to 68, with an average
age of 37.
Regardless of age, all clients
will be treated among their peers.
Q: Would
it be possible to speak with former graduates
of New Seasons?
A: Yes. The alumni
coordinator will facilitate this. Please contact
us for more information.
Q: What
is the cost of New Seasons' program?
A: As with our treatment,
program fees are individualized. In addition
to our basic psychological disorder and addiction treatment programs, we offer
a variety of additional, optional services
that many clients find invaluable to their
recovery. During the course of the pre-admission
assessment, the admissions counselor will
compile a recommended treatment package and
share various options with the caller. This
practice puts the customer in the
driver's seat, so to speak, in determining
the course of his or her treatment - ensuring
that each client receives no more or no less
service than recommended for treatment success.
Q: Do
you take insurance?
A: New Seasons
does not accept insurance. However, we
will gladly assist you if you wish to request
reimbursement from your insurance companies.
To facilitate this, we provide a detailed,
itemized bill or superbill, which details
doctor visits, medications, etc.
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